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What is your return policy?

All orders are final sale and we are unable to provide refunds for boxes that have shipped. We take great care in making sure your box items are packaged appropriately for their travels. If there has been damage to your item(s) in transit, or you have any suggestions on how we can serve you better, please contact owner, Mickey, at 972-897-4286 or via email howdy@coolbeansbox.com, so that she can assist you right away.