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SHIPPING & RETURNS

Shipping

How long will it take for my box to ship?

  • Standard goods & gift boxes ship within 1-2 business days of receiving your order.
  • Custom Gift Design Boxes ship according to the contracted timeframe.

How does shipping work?

  • Standard goods & gift boxes are shipped via USPS Priority Mail all continental US states.
  • Custom Gift Design Boxes will incur a shipping charge and shipped via a determined delivery mode.

Do you ship internationally?

We can! Please contact us if you would like to ship internationally so that we can work to find you the very best rate.

Returns

What is your return policy?

All orders are final sale and we are unable to provide refunds for boxes that have shipped. We take great care in making sure your box items are packaged appropriately for their travels. If there has been damage to your item(s) in transit, or you have any suggestions on how we can serve you better, please contact owner, Mickey, at 972-897-4286 or via email howdy@coolbeansbox.com, so that she can assist you right away.